Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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Last updated:  July 2024

1. General Questions

1. General Questions

When will my order ship?

These are digital downloads, not physical products. You will receive the link via email. These exist exclusively in a digital space and are meant for Clo3d.

Where can I download these 3D models?

After your purchase, you can download the content immediately and you'll also receive an email with the file or a Google Drive link for the respective product you purchased.

Can I use the 3D models for commercial use?

Yes, all Our assets are open for personal and commercial use once purchased.

I have a problem with my order, where can I get this solved?

After the Purchase, please make sure you check the "READ ME" files to learn how to use the assets. If you've done this and are still having issues or haven't received your order, email us at fashionverse.vault@gmail.com

How do I get the monthly updates?

We will send you an email informing you that a new update is available; Just open the email and you will find the updated folder there.