Refund policy

Our refund policy is designed to ensure customer satisfaction. If for any reason you are not satisfied with your purchase, you can request a refund within a certain timeframe. 

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Last updated: April 2023

1. General

1. general

To fully protect your rights and enjoy a satisfactory shopping experience, please read the following details for conditional return & refund service.
 

 

Returns

We have a 7 days return policy, which means you have 7 days after receiving your order to request a return.

 

You’ll need the emailed receipt or proof of purchase.

All returns are subject to validation and approval at FashionVerse Vault’s discretion.

To start a return, you can contact us at fashionverse.vault@gmail.com. The folder/files must be uninstalled from your computer, and you will lose access to it.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

 

Refunds
We will notify and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.